Your locals
Our People
Our friendly upbeat vibe is contagious. So is our love for London. We operate with the same inside knowledge as you’d expect from a respected London Cabbie.
Looking for some inside tips or hidden gems of the city? We can’t wait to share with you.
Our love for London is in our DNA and is reflected in all that we do. Let us tell you the best spots in town from years of experience. Our unique personality can’t be found anywhere else. We are London.
General Manager
James Olivier
You’ll often find James walking around the hotel chatting to guests. Fluent in French and English, James will always have time to share his London experiences with you.
Having been raised in the capital, James is extremely insightful on the city’s comings and goings and inspires a sense of admiration for all things London.
Head Concierge
Paul Whittle
One of the first people you’ll meet when you walk through the door. Paul has many a story to share.
Well-connected is an understatement, from city secrets to last minute restaurant reservations. If anyone possesses ‘The Knowledge’, it’s Paul. Having worked at the hotel for 35 years, it is safe to say he knows the hotel inside-out. Paul even met his wife here.
With a past career as a photographer, Paul has an eye for Instagram-able spots in the city, so drop him a message or go and have a chat; he will make your London experience as authentic as it gets.
